Accessibility Statement

Our Commitment to Accessibility

At PremierMD, we believe quality healthcare should be accessible to everyone, regardless of physical, sensory, or cognitive abilities. We are committed to ensuring that our website, facilities, and services are accessible and welcoming to all patients.

This Accessibility Statement outlines the steps we have taken to make PremierMD accessible and how we continue to improve accessibility for all our patients. We strive to meet or exceed the requirements of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Website Accessibility Features

We have designed our website with accessibility in mind. Our site includes the following features:

Navigation and Structure

• Clear, consistent navigation throughout the site
• Proper heading structure (H1, H2, H3) for screen reader users
• Skip navigation links to jump to main content
• Keyboard-only navigation support
• Descriptive page titles and link text

Visual Design

• High color contrast ratios meeting WCAG AA standards (minimum 4.5:1)
• Text that can be resized up to 200% without loss of functionality
• Clear, readable fonts at appropriate sizes
• Visual focus indicators for keyboard navigation
• No reliance on color alone to convey information

Content and Media

• Alternative text (alt text) for all meaningful images
• Captions and transcripts for video content
• Plain language content at an accessible reading level
• Forms with clear labels and error messages
• Documents provided in accessible formats when possible

Mobile Accessibility

• Fully responsive design that works on all devices
• Touch-friendly buttons and links (minimum 44x44 pixels)
• Mobile screen reader compatibility
• Click-to-call phone numbers for easy contact

Physical Office Accessibility

Our offices in Bridgewater and Nutley are designed to be accessible to all patients:

Bridgewater Office (757 Route 206, Suite 104)

• Wheelchair-accessible entrance and parking
• Ground-level entrance (no stairs required)
• Wide doorways and hallways
• Accessible restroom facilities
• Adjustable examination tables
• Comfortable waiting area with ample space

Nutley Office (88 Park Ave, Suite 1A)

• Ground-level entrance (no stairs required)
• Accessible parking spaces nearby
• Wide doorways throughout
• Accessible restroom facilities
• Barrier-free exam rooms
• Close to public transportation routes

If you have specific accessibility needs or questions about our facilities, please call us at (908) 450-7002 before your visit so we can ensure we meet your needs.

Communication Assistance

We provide various forms of communication assistance to ensure all patients can effectively communicate with our healthcare team:

For Patients Who Are Deaf or Hard of Hearing

• Written communication options
• Visual alerts in waiting areas
• Face-to-face communication with visual aids

For Patients Who Are Blind or Have Low Vision

• Verbal descriptions and explanations
• Large print materials available upon request
• Documents provided in alternative formats
• Staff assistance with forms and paperwork
• Clear verbal navigation assistance in our offices

Language Services

• Dr. Boguslavsky speaks English and Russian fluently
• Staff members speak multiple languages including Spanish, Portuguese, and Tagalog
• Professional interpreter services available for other languages
• Translated materials for common procedures and information

All communication assistance services are provided at no additional cost to you. Please inform us of your needs when scheduling your appointment.

Patient Portal Accessibility

Our patient portal is designed to be accessible to all patients:

• Screen reader compatible
• Keyboard navigation supported
• High contrast mode available
• Text size adjustment options
• Clear form labels and instructions
• Mobile-friendly responsive design
• HIPAA-compliant secure messaging as an alternative to phone calls

If you experience difficulty accessing or using our patient portal, please contact our office at (908) 450-7002 and we will provide alternative methods to access your health information and services.

Telemedicine Accessibility

Our telemedicine platform provides an accessible healthcare option for many patients:

• Video visits eliminate transportation barriers
• Closed captioning available during video calls
• Screen reader compatible scheduling interface
• Compatible with assistive technologies
• Flexible appointment times to accommodate various needs
• Technical support available to help you connect

Telemedicine visits can be particularly helpful for patients with mobility challenges, transportation difficulties, or who live far from our offices. Contact us to learn if telemedicine is appropriate for your healthcare needs.

Assistive Technologies We Support

Our website is designed to work with commonly used assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser accessibility features and extensions

We test our website regularly with these technologies to ensure compatibility. If you encounter issues with your assistive technology on our site, please let us know.

Ongoing Improvement

Accessibility is an ongoing commitment, not a one-time achievement. We continuously work to improve the accessibility of our website and services through:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Updates based on user feedback
• Monitoring changes in accessibility standards and guidelines
• Incorporating accessibility into all new features and content
• Consulting with patients who have disabilities

We view accessibility as a journey of continuous improvement and welcome input from our patients to help us serve you better.

Third-Party Content

Some content on our website is provided by third-party vendors (such as our patient portal, online scheduling system, and payment processing). While we work with vendors who share our commitment to accessibility, we do not have complete control over third-party content.

If you encounter accessibility barriers with third-party content on our site, please contact us and we will work with the vendor to address the issue or provide an accessible alternative.

Feedback and Accessibility Concerns

Your feedback helps us improve. If you encounter an accessibility barrier on our website or in our offices, please let us know. We take all accessibility concerns seriously and will work to address them promptly.

How to Report an Accessibility Issue:

• Phone: Call us at (908) 450-7002 during business hours
• Email: Send detailed information to help@mypremiermd.com
• Mail: Write to us at the addresses listed below
• In Person: Speak with our staff at either office location

When reporting an accessibility issue, please include:

• A description of the barrier you encountered
• The web page or location where you experienced the issue
• Your contact information so we can follow up
• Any assistive technology you were using

We will acknowledge receipt of your concern within 2 business days and provide a substantive response within 10 business days.

Alternative Access Methods

If you are unable to access information or services through our website, we offer alternative methods:

• Phone appointments and consultations
• Information provided over the phone
• Assistance completing forms and paperwork
• Documents in alternative formats (large print, electronic, etc.)
• In-person assistance at our offices

Please contact us at (908) 450-7002 and we will be happy to assist you in the way that works best for you.

Contact Us

If you have questions about our accessibility efforts or need assistance accessing our services, please contact us:

PremierMD

Bridgewater Office:
757 Route 206, Suite 104
Bridgewater, NJ 08807
Phone: (908) 450-7002
Fax: (908) 450-7003

Nutley Office:
88 Park Ave, Suite 1A
Nutley, NJ 07110
Phone: (908) 450-7002
Fax: (908) 450-7003

Email: info@mypremiermd.com
Website: www.mypremiermd.com

Office Hours:
Monday - Friday: 7:45am - 5:00pm
Saturday: 8:00am - 2:00pm

PremierMD is committed to providing healthcare that is accessible to all. We believe everyone deserves quality medical care delivered with dignity and respect, regardless of ability. Thank you for helping us create a more inclusive healthcare environment.